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Credits & billing

Understanding credits

What credits are, what each action costs, and how monthly rollover works.

Credits are Imagefall’s single currency for generation work. Instead of separate quotas for photos, videos, and 3D, your plan gives you a monthly pool of credits and each action draws from it. The cost of every action is shown before you run it — you’ll never find out what something cost from your invoice.

What each action costs

ActionCredits
Background removal1
Lifestyle scene2
On-model shot3
Product video (5s)6–10
3D / AR asset (beta)10
Listing Studio refresh8–15 (template-dependent, +10 with 3D)

A Listing Studio refresh is a bundle of steps, which is why its cost varies with the template you pick — a packshot-and-scenes template costs less than one that adds an on-model shot and premium video.

Monthly allowances

  • Starter ($19.99/mo): 100 credits
  • Growth ($49.99/mo): 400 credits, plus the 3D beta
  • Scale ($99.99/mo): 1,200 credits, plus the priority queue

The free plan doesn’t use credits at all — it has fixed allowances (a full audit, one refresh, alt text for 5 images).

Rollover

Unused credits roll over for one month. Finish a Growth month with 150 credits left and your next month starts at 550. Rolled-over credits are spent first; if they go unused a second month, they expire. Rollover keeps a slow month from being wasted without letting balances grow forever.

Running out, and getting credits back

Hitting zero pauses new generation until your next monthly refill — your audit, scores, and everything already applied keep working. You can also upgrade mid-cycle, which takes effect immediately.

If a generation step fails, its credits are refunded automatically — you only ever pay for delivered work. The details are in Troubleshooting failed steps.

Still stuck?

We answer every message — usually within one business day.

support@imagefall.com